Terms and Conditions for botXpert AI Chatbot

Welcome to botXpert AI Chatbot ("we," "our," or "us"). By accessing or using our chatbot, you ("user," "you," or "your") agree to comply with and be bound by the following Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the botXpert AI.

1. Introduction

botXpert AI Chatbot is a no-code AI agent development platform designed to help businesses create, deploy, and manage custom AI solutions. These terms outline the rules and guidelines for the use of our chatbot service, as well as your rights and responsibilities.

2. User Content and Acknowledgement

By using the botXpert AI Chatbot, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you are an organization, upon signing up, you hereby allow us to use your registered logo as our esteemed clientele. If you are under 16, you may not use our chatbot service without the consent of a parent or guardian. You must be at least 16 years old to use the service. We may update our terms and conditions policy, and any significant change will be notified to users via our website. botXpert AI is committed to offering a safe, helpful, and secure experience. Thank you for using our chatbot service!

3. User Responsibilities

You agree to:

  • Use the botXpert AI Chatbot in a lawful and respectful manner.
  • Not use the chatbot for any illegal activities, harassment, spam, or to infringe upon the rights of others.
  • Not manipulate, reverse engineer, or attempt to compromise the security or functionality of the chatbot.
  • Ensure that all information you provide to the chatbot is accurate, current, and complete.

4. Privacy and Data Collection

botXpert AI Chatbot may collect personal data to enhance your experience, provide personalized responses, or improve the chatbot’s performance. By using the chatbot, you consent to the collection and processing of your data as described in our Privacy Policy.

The data we may collect includes, but is not limited to:

  • Personal information (e.g., name, email address).
  • Interaction history with the chatbot (e.g., questions, requests, feedback).
  • Usage data (e.g., device information, IP address, cookies).

We are committed to protecting your privacy in accordance with applicable laws and regulations.

5. Intellectual Property

  • Ownership: All content provided by the botXpert AI Chatbot, including but not limited to text, images, logos, and any other materials, is the property of botXpert AI and is protected by intellectual property laws.
  • User-Generated Content: Any content provided by you to the chatbot (e.g., questions, feedback) remains your property. However, by submitting content, you grant us a non-exclusive, royalty-free license to use, modify, and display such content for the purposes of improving the chatbot and its services.

6. Limitation of Liability

The botXpert AI Chatbot is provided "as is," and we make no warranties or representations about the chatbot’s accuracy, reliability, or availability. We are not liable for any loss, damage, or inconvenience caused by the use of the chatbot or reliance on its responses.

To the fullest extent permitted by law, botXpert AI will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the chatbot.

7. Security

We take reasonable steps to protect your data and ensure the chatbot is secure. However, no system can be completely secure, and we do not guarantee the absolute security of your data or interactions with the chatbot.

You are responsible for ensuring that your devices and accounts are secure while using the botXpert AI Chatbot.

8. Termination and Suspension

We reserve the right to suspend or terminate your access to the botXpert AI Chatbot if we believe that you have violated these Terms or engaged in abusive, fraudulent, or illegal activities. You may terminate your use of the chatbot at any time.

9. Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be effective when posted on this page, and the "Effective Date" at the top of this page will reflect the most recent update. We recommend that you review these Terms periodically to stay informed about any updates.

10. Dispute Resolution

If you have any disputes regarding these Terms or the use of the chatbot, we encourage you to contact us directly to resolve the issue. If we are unable to resolve the dispute informally, the dispute will be governed by the laws of India, and any legal action must be brought in the appropriate courts of India.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws mentioned in Privacy Policy.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

13. Refund Policy

Thank you for using botXpert, a product of WERQ LABS PRIVATE LIMITED. We are committed to delivering high-quality digital solutions through our web-based application. Please note the following with regard to our refund policy:

  • No Refunds Applicable: All payments made for subscriptions, usage, or any services offered through the botXpert web app are non-refundable. We recommend reviewing the features, plans, and pricing thoroughly before proceeding with any payments.
  • Business Name: All services provided through botXpert are under the legal entity WERQ LABS PRIVATE LIMITED.

By using botXpert, you acknowledge and agree to this no-refund policy.